Building Healthy Relationships Through Shared Living

What's New at LifeConnections?


Updated: Jan 20

LifeConnections Specialized Support Services has achieved national accreditation through the New York-based Council on Accreditation (COA). LifeConnections provides the following services: behavioral health, day services, deaf services, foster care, group living, shared living and supported employment. Organizations pursue accreditation to demonstrate the implementation of best practice standards in the field of human services. COA evaluated all aspects of LifeConnections’ programs, services, management, and administration.

COA accreditation is an objective, independent, and reliable validation of an agency’s performance. The COA accreditation process involves a detailed review and analysis of an organization’s administration, management, and service delivery functions against international standards of best practice. The standards driving accreditation ensure that services are well-coordinated, culturally competent, evidence-based, outcomes-oriented, and provided by a skilled and supported workforce. COA accreditation demonstrates accountability in the management of resources, sets standardized best practice thresholds for service and administration, and increases organizational capacity and accountability by creating a framework for ongoing quality improvement.

To achieve COA accreditation, LifeConnections first provided written evidence of compliance with the COA standards. Thereafter, a group of specially trained volunteer Peer Reviewers confirmed adherence to these standards during a series of on-site interviews with trustees, staff and clients.

Based on their findings, COA’s volunteer-based Accreditation Commission voted that LifeConnections had successfully met the criteria for accreditation. An endorsement of COA and the value of its accreditation process is reflected in it being named by the US State Department as the sole national independent accrediting body under the Hague Convention on Intercountry Adoption to accredit intercountry adoption service providers. In addition, COA is the only national accreditor designated by the U.S. Department of Defense to develop accreditation standards and processes for human service programs provided to military personnel and their families.

Founded in 1977, COA is an independent, not-for-profit accreditor of the full continuum of community-based behavioral health care and social service organizations in the United States and Canada. Over 2,000 organizations — voluntary, public, and proprietary; local and statewide; large and small — have either successfully achieved COA accreditation or are currently engaged in the process. Presently, COA has a total of 47 service standards that are applicable to over 125 different types of programs. To learn more about COA, please visit

For more information, please follow us on social media platforms Facebook and LinkedIn: LifeConnections Specialized Support Services page.

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January 12, 2022

LifeConnections Specialized Support Services is becoming a member organization of the National Alliance for Direct Support Professionals (NADSP), which signifies its commitment to Direct Support Professionals (DSPs), other employees, and people receiving services. By becoming a NADSP Member, LifeConnections is taking proactive steps to invest in staff development and allocate resources to elevate the status of DSPs, by providing the tools needed for success in their work.

“Our DSP’s are the heart of our programs and the work they do directly impacts the lives of the individuals we support” says Jennifer Cordaro, Executive Director of LifeConnections. “It’s important for us to invest in our DSP’s by establishing career ladders and professional development opportunities through training, certification and credentialing.”

LifeConnections is initiating its NADSP Membership in 2022, which will continue throughout the calendar year. LifeConnections will use NADSP Membership to advance its mission to create opportunities for individuals to live better lives through inspired professionals who are supported and trusted to be a compassionate and creative team.

“NADSP Membership is a promise by organizations to direct support professionals, that they truly understand and genuinely value the contributions of the workforce,” says Joseph Macbeth, President and Chief Executive Officer of NADSP. “As a result of this support, we’ll be able to work together to improve practice standards, promote system reform, and advance the knowledge, skills, and values of DSPs.”

LifeConnections is currently operating in six states with various programs supporting youth and adults with intellectual and developmental disabilities. As a collective, we strive to offer opportunities for consumers and staff to feel a sense of belonging, advancement and mastery of skills and as well as autonomy in their own journey toward self-fulfillment.

Through NADSP Membership, employees of LifeConnections will have access to a robust library of archived webinars and resources on subjects that are important to DSPs, receive e-newsletters, and networking opportunities. Along with these member benefits, LifeConnections will be featured on NADSP’s website, highlighting their dedication to the people they employ, and in turn, the people they support.


The vision of the National Alliance for Direct Support Professionals (NADSP) is a world with a highly qualified and professional direct support workforce that partners with, supports, and empowers people with disabilities to lead a life of their choosing. NADSP works to elevate the status of direct support professionals by improving practice standards, promoting system reform, and advancing their knowledge, skills and values, through certification, credentialing, training, professional development, and accreditation services.

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We value our local community businesses and organizations that support us and the work we do! If you are interested in sponsoring a family this holiday season, please reach out to us for more information! We wish you all a wonderful holiday and New Year!

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